Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
At Satvikara, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when using our website.
Information We Collect
When you place an order on our website, we collect the following personal information to ensure successful delivery:
Full Name
Shipping Address
Mobile Number
We do not store your payment information. All online transactions are handled securely through trusted third-party payment gateways.
How We Use Your Information
We use the information you provide strictly for the purpose of:
Processing and delivering your order
Contacting you regarding your purchase or delivery
Handling customer support related to your order
We do not sell, rent, or trade your personal data to any third parties.
Payment Information
For online payments, we use secure and PCI-compliant third-party payment gateways. Your payment details (e.g., credit/debit card numbers, UPI info) are never stored on our servers.
For Cash on Delivery (COD) orders, payment is collected at the time of delivery.
Order Replacement and Returns
We want you to be fully satisfied with your purchase. Here’s how we handle returns and exchanges:
If the product arrives damaged or is not what you ordered, we will replace it at no extra cost. You must submit proof (such as photos) by emailing us at contact@satvikara.com.
If you ordered the wrong color, size, or item by mistake, we will replace it after charging a fee. The fee depends on the product and delivery location.
For any other issues, please reach out to our support team via email.
Data Protection and Security
We take reasonable steps to protect your data, including encrypted transmission and secure storage of your order details. Only authorized personnel have access to your personal information.
Your Consent
By using our website and placing an order, you consent to the collection and use of your information as described in this policy.
Contact Us
If you have any questions about this Privacy Policy or need assistance with your order, please contact us at: contact@satvikara.com
